Service Changes

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Service Changes & Detours:

None at this time. 

 

To receive service updates:
Sign up at SMTTRACKER.COM for text alerts.

IMPORTANT: 
It's not possible to include all detours on METRO's website and social media and answer messages to facebook and reply to posted comments on a timely basis regarding route information. 

The best way to receive current service updates:
-  Sign up for text alerts (see above).
   Alerts include: Major detours and other significant updates regarding service.

- Use smart phone app to track bus or text for updated arrival time.

- Customer Service is open Mon-Fri -- 7am-7pm and Sat. from 9am-4:30pm
   Call - 207-774-0351

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Winter Weather Updates

Stormy Weather - METRO provides safe service during typical Maine weather conditions, but if the weather is severe, routes may be detoured or delayed. Please check this website for updates.

METRO rarely cancels service; however is the case of a state emergency or blizzard conditions, it is possible that service could be impacted. Please check website, facebook and local media outlets. 

It's not always possible to post current information regarding detours.
To receive "real time" information, click on above link (SMTTRACKER.COM) for information on apps and text alerts.

 

At the Bus Stop:

-- If a bus stop is not accessible due to snow/ice, wait at the nearest driveway/clear space
    (if safe to do so), signal the driver, and board the bus. DO NOT wait in the street.

-- Check a smartphone app or text for real time bus time information.


ROUTE CHANGES:

Please NOTE potential detours due to poor weather:


ROUTE 1
When METRO Route 1 can not safely provide service to bus stops along Atlantic Street and the Eastern Prom near Fore Street, please us bus stop at North/Congress St. 

Route 4
When METRO Route 4 can not safely provide service to Westbrook Pointe Apartments, please use bus stop on Mechanic St.

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We Need Your Help!

Can you help us improve the accessibility of METRO bus stops?
We have more than 500 stops throughout our system, and it can be very challenging to keep them clear of snow after storms.
If you are available to help us dig out this winter, please visit Adopt-A-Stop for volunteer guidelines and information.

Thank you!!

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